6 minutes

Introducing Sentiora: Understand, Monitor, and Improve Every AI Conversation

AI is quickly becoming part of everyday business. But once employees begin using AI across customer support, internal operations, and decision-making, there are areas that need to be monitored.

How do you know those conversations are safe?

That's why we built Sentiora.

Sentiora helps organisations monitor AI conversations, detect potential risks, investigate incidents, and continuously improve AI usage—all from one central platform.

Whether you're deploying an internal AI assistant, customer support chatbot, or AI-powered workflow, Sentiora gives you the visibility needed to understand what your AI is doing and where intervention may be required.

AI adoption is accelerating

Businesses are adopting AI faster than ever.

Teams are using ChatGPT, Claude, Gemini, Microsoft Copilot, and custom LLM applications every day. AI is helping people work faster, automate repetitive tasks, and deliver better customer experiences.

But alongside those benefits come new challenges.

  • AI may generate inaccurate information.

  • Sensitive data may be exposed unintentionally.

  • Harmful or unsafe responses can reach customers.

  • Policies may be ignored without anyone realising.

  • Teams often have little visibility into thousands of AI conversations happening every day.

Without monitoring, organisations are often reacting to problems only after they've already occurred.

What is Sentiora?

Sentiora is an AI conversation intelligence platform built to help organisations confidently deploy AI.

Rather than replacing your AI models, Sentiora sits alongside them, analysing conversations and surfacing the information that matters most.

With Sentiora you can:

  • Monitor AI conversations in real time.

  • Detect safety, compliance, and quality risks.

  • Review conversations through a dedicated investigation workspace.

  • Track trends across projects and AI systems.

  • Configure evaluation policies tailored to your organisation.

  • Understand where AI is improving—and where it needs attention.

The goal isn't simply to collect logs.

It's to provide meaningful insight into how AI is performing across your organisation.

Built for modern AI teams

Sentiora is designed for organisations building with today's leading AI providers.

Whether you're integrating OpenAI, Anthropic, Google Gemini, Azure OpenAI, or your own models, Sentiora helps centralise monitoring across your AI estate.

Instead of searching through raw conversation logs, your team receives structured insights into:

  • Conversations requiring attention

  • Policy failures

  • High-risk interactions

  • Operational trends

  • Investigation workflows

  • AI health over time

This allows engineering, product, security, and compliance teams to work from the same source of truth.

Focus on meaningful insights—not dashboards

Sentiora highlights the conversations, incidents, and trends that deserve attention.

The platform automatically surfaces:

  • Critical conversations

  • Projects requiring attention

  • Triggered evaluation policies

  • Emerging operational trends

  • AI safety posture

  • Investigation priorities

This helps teams spend less time searching for issues and more time resolving them.

Flexible policy-based evaluations

Every organisation defines AI risk differently.

Sentiora allows you to configure evaluation policies that reflect your own standards.

Policies can be used to identify:

  • Sensitive information exposure

  • Unsafe responses

  • Hallucinations

  • Prompt injection attempts

  • Brand guideline violations

    As your AI systems evolve, your evaluation framework evolves with them.

Designed for investigation, not just monitoring

Detecting an issue is only the beginning.

Sentiora provides a dedicated investigation experience where reviewers can understand:

  • What happened

  • Why it was flagged

  • Which policy triggered

  • Confidence levels

  • Recommended next actions

Instead of simply showing alerts, Sentiora helps teams move from detection to resolution.

Built for teams that are serious about AI

As organisations scale their AI adoption, visibility becomes just as important as capability.

Sentiora helps organisations answer questions like:

  • Are our AI systems behaving as expected?

  • Which conversations require human review?

  • Which projects present the highest risk?

  • Are our evaluation policies working?

  • How is AI performance changing over time?

Having these answers enables teams to improve AI safely and confidently.

We're just getting started

Sentiora is the first step towards making AI operations more transparent, measurable, and manageable.

Over time, we'll continue expanding the platform with deeper integrations, more powerful evaluation capabilities, richer analytics, and improved workflows for organisations deploying AI at scale.

Our goal is simple:
Help organisations build trust in AI by making every conversation understandable.

Welcome to Sentiora.

If you're building AI products and want greater visibility into how they're performing, we'd love to have you join us.

Start monitoring your AI conversations today and build AI with confidence.

Monitor AI conversations, investigate incidents, and gain the visibility you need to operate AI with confidence.

Sentiora

Monitor AI conversations, investigate incidents, and gain the visibility you need to operate AI with confidence.

Sentiora

Monitor AI conversations, investigate incidents, and gain the visibility you need to operate AI with confidence.

Sentiora